Email English will help you to write effective and convincing emails, whether for work, study or other purposes.
Based on hundreds of real emails, Email English deals systematically with key language for constructing effective and convincing emails in English.
- Basics, including opening and closing emails, giving information, making requests, arranging meetings and checking understanding.
- Specific situations, such as negotiating, asking for payment and dealing with a supplier or customer.
- Skills such as describing business trends, relating cause and effect and reporting.
- General grammar problems, for instance, sentence structure, verb forms, comparison, punctuation...
- Communication styles: formal and informal, direct and indirect, ways of seeming more friendly.
In addition to clear presentations of language, Email English contains a wealth of practice activities, all of which can be used for self study or with a teacher in class.
The Email English phrase bank provides over 500 key expressions for structuring emails effectively. These are organised by topic and purpose, reflecting the syllabus of the book. The phrase bank is invaluable both as a study resource and as a handy reference when writing real emails.
To the student
To the teacher
1 Formal or informal
2 Missing words and abbreviations
3 Key phrases
4 Opening and closing
5 Giving news
6 Information, action, help
7 Internal messages
9 Arranging a meeting
10 Invitations and directions
11 Negotiating a project
12 Checking understanding
13 Verb forms
15 Sentence structure
16 Common mistakes
17 Punctuation and spelling
18 A customer-supplier sequence
19 Inquiries and orders
20 Discussing and agreeing terms
21 Asking for payment
22 Describing business trends
23 Cause, effect, contrast
26 Report structure and key phrases
27 Linking words and relative clauses
28 Being direct and brief
29 Being indirect and polite
30 Being friendly
31 Advice and suggestions
32 Job application